Effective Business Communication

Code: EBC

Synopsis
Knowing what you want to do or achieve and writing it down to convey the message to others in a business environment can be a daunting task to most people. This course looks at the essentials of business writing so that message can be effectively transmitted with impact and without prejudice. This course also cover other forms of communication such as verbal and presentations to provide comprehensive insights on communicating better in the working environment.

 

Objectives
  • Practise writing skills to prepare clear, concise, correct, and cohesive communications.
  • Learn to evaluate the audience (reader) and organize information.
  • Apply editing skills required to produce effective, persuasive communication.
  • Learn techniques of verbal communication to enhance relationship and service.
Who should attend
Managers, Department Heads, Supervisors, Executives and Employees.

Duration: Two days.

Class size: Minimum 4 to 6 participants. Maximum 20 participants.

Remarks: HRDF claimable.

                                                                                                                                                 
Online course registration
Please fill in the form below to arrange for an in-house/public training course. We will contact you as soon as possible for more information.